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Tone of voice

Training

Tone of voice

This practical course shows how you can make a tone of voice work for your organisation, using words to create a strong brand personality.

We offer two types of course: open and in-house.

Open course
This course provides a step-by-step process for building a successful tone of voice.

Using core values as a foundation, we share proven methods of making a brand live through words. We cover all the key questions around tone of voice such as:

  • how should a tone of voice link to a brand?
  • how can it differentiate one brand from another?
  • how can you adapt a tone for different audiences while maintaining a ‘single’ voice?

In-house courses
These tailored courses can either give you the skills to build a tone of voice from scratch – or help bring an existing tone of voice to life within your organisation.

If you have an existing tone of voice, the course focuses on helping employees to understand it – and to develop the confidence to put it into practice.

Both courses include:

  • the theory behind tone of voice
  • an overview of its value
  • good and bad examples
  • what happens when tone of voice goes wrong
  • how to ensure consistency across a whole organisation

They also feature:

  • how to brief an agency on tone of voice
  • how to critique copy from an agency
  • how to give constructive criticism and feedback
  • plenty of practical exercises and discussion

Suitable for: anyone responsible for building a tone of voice, or who's interested in it generally.

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