T +44 (0)1225 463924




Representatives from hundreds of private, public and charity-sector organisations have attended our training courses. Here are some of their comments.

Content strategy

'Cutting-edge, insightful, enormously valuable.'
Mike Buckley, Marketing Communications, Zurich Insurance

'Covered a l-o-t of ground. Great overview of the various aspects/dimensions of content strategy.'
Martyn Hopkins, Brand Manager, Roland (UK)

'Excellent overview of the subject.'
BW, Information Office, House of Lords

'Very well-balanced and tailored to our individual needs.'
Stephanie Seavers


'Great course. Very in-depth and broad at same time. Great overview of content strategy. Not an easy task! Well done.'

'Very informative, useful and motivating.'

'Extremely well structured, planned and focussed. Very useful.'

'The course has proved invaluable in helping us with the senior team's understanding.'

'Very useful. Like the size of the group and being able to share thoughts and experiences.'

'Thank you for individualising and getting to understand needs before the course.'

'Excellent overview, thorough and clear.'

Many thanks for an excellent course. It has given us a lot of food for thought, and I came away feeling fired up to strategise!'

'For me it was a perfect overview, with all the necessary detail where required. It also confirmed to me that it is a fascinating, fast-moving discipline of the future which I'd like to progress in.'

'Many thanks for the excellent content strategy course. I definitely feel confident offering the service to clients.'

'An incredibly informative and practical day.'

'Thanks for the fantastic course. I thoroughly enjoyed it!'

'I'd recommend it.'

'Thank you so much for the very inspiring and informative open course. The venue was great too.'

Web writing and editing

'The course exceeded my expectations. Hardly anything was not of direct relevance. It will give our whole team a great platform on which to build.'
Nigel Pate, Manager, Internal Communications, HSBC Bank

'I've had some excellent feedback from everyone. Apparently the team were still talking about the course content in the taxi and came up with a strategy for implementing those ideas while delayed at the airport. An outstanding achievement!'
Helen Baker, R&D Customer Solutions Manager, Sage (UK) Ltd

'The course inspired us to train all BSI web editors in a similar way. DRCC granted us a three-year copyright licence to help us do so.'
Punit Shah, Group eBusiness Manager, BSI Group

'Diana provided a first-class training course for us here at Transport Scotland. We really appreciated the effort she made in advance to tailor the course to suit our needs and she demonstrated in-depth knowledge of the subject matter in delivering the course. Just as important, we are now making good use of our learnings to write improved content for our website.'
Gerry Scullion, Website Manager, Transport Scotland

'Feedback about the course that you delivered for us has been unanimously positive and enthusiastic.

'The tremendous difference that attending the course has made is evident in the quality of first drafts and in a new willingness to take on board our comments.

'In other contexts, such as drafting print articles, we've also noticed a positive impact. Authors have tightened up their writing and clearly are now thinking more about their readers than before.’
John Rieger, Content Editor (web), Solicitors Regulation Authority

'SITA marketing and communications employees from many different parts of the world have benefited from attending DRCC in-house courses on web writing and editing. Our website is now much more reader-friendly and we are continuously putting into practice what we have learnt.'
Ruth Hoskins, Online Communications Manager, SITA International

'DRCC tailored a course on web writing and editing for a team of 12 at AXA Sun Life. By giving people from internal communications, IT and training backgrounds the chance to hear each other's comments, it also brought home the need to understand each other's requirements which was very valuable. All in all, an excellent result!'
Teri Mohiuddin, former Intranet Manager, AXA Sun Life

'A really knowledgeable tutor who answered all queries as the course went along. Concise and clear information, all well delivered.'

'Really great – one of the most useful courses I've been on, especially with the practical advice/steps.'

'The course was run in-house and was very professionally led. All the key web writing communication principles were covered, along with lots of worthwhile hints and tips.'

'One of the most useful training days I have done in recent years; very relevant to my day to day life and I appreciated the personalised attention.'

'Very enjoyable, lots to take in. Wish it had been longer! Was recommended by a colleague – will be recommending it to others.'

'I thoroughly enjoyed the workshop. It had been a while since I'd attended a hands-on workshop, but the experience was refreshing. I learned lots, particularly via the practical exercises and by reviewing the various sample websites.'

'The course covered all the elements that I required to improve my editing skills.'

'Very good and professional. Can't wait to go out and put some ideas into practice.'

'Will be recommending it to others in the business.'

'I was very impressed with the course leader and her enthusiasm and knowledge.'

'Comprehensive and very informative.'


Contact us      


Training home page