Articles

Finding your voice
Diana Railton shows how 'relationship writing' can give a website a natural personal style and improve its corporate image. Other written communication media can benefit from the same approach.
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Coping with annual reports on the web
Distributing annual reports online saves printing and postage costs, but is an enormous burden to readers.

Many investors are put off by the cumbersome amount of information in the printed version and its typical turgid style. Only the most motivated will tackle one onscreen.

Drawing on extensive research, Diana Railton shows how advances in web communication are likely to change the traditional annual report.
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How we view words on the web
Diana Railton points out that many of the new words describing e-communication stem from print. But writing for the web demands a very different approach from print.

On the web words have more impact than pictures and graphics, and text needs to be crafted with extra special care. Print communication in turn is evolving from web influence.
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Finding your voice

Coping with annual reports on the web

How we view words
on the web