Communication consultants
Strategy – implementation – results
Helping you assess and work out an integrated communication strategy
Supporting you in implementing your strategy
DRCC was founded 18 years ago by Diana Railton. She has over 30 years’ professional experience in the broad field of corporate communications.
Previous roles include: Communications Manager, procurement, strategy and network services division, British Telecom; and Research Fellow in Communication, faculty of management and policy sciences, Aston University.
Diana is often asked to judge broader strategic communication awards, such as the International Association of Business Communicators’ Gold Quill Awards.
She works with a variety of specialists internationally. She can make up or join teams, and recommend the best people to meet your communication needs.
Enquiries from smaller organisations and charities are welcome.
A selection of our articles and conference slides.
'The course inspired us to train all British Standard Institute web editors in a similar way. DRCC granted us a three-year copyright licence to help us do so.'
Punit Shah, former Group eBusiness Manager, BSI Group
'DRCC was recommended to us for help with our Halifax brand core communications review. Diana put forward an excellent team of tone of voice specialists and copywriters who completely met our requirements.'
Simon Watts, Brand and Marketing Strategy Director, Lloyds Banking Group
'You have done a brilliant job for the BBA.'
Hanne Christensen, former Web Manager, British Bankers' Association
'I've had some excellent feedback from everyone. Apparently the team were still talking about the course content in the taxi and came up with a strategy for implementing those ideas while delayed at the airport. An outstanding achievement!'
Helen Baker, R&D Customer Solutions Manager, Sage
'SITA marketing and communications employees from many different parts of the world have benefited from attending DRCC in-house courses on web writing and editing. Our website is now much more reader-friendly and we are continuously putting into practice what we have learnt.'
Ruth Hoskins, former Online Communications Manager, SITA (Aero)
'Our web team has benefited considerably from DRCC's advice and training on web writing standards. We also commissioned DRCC to write a series of case studies for our website and these are exemplary. We know we can rely on Diana and her team for top quality expertise, however complex the subject matter.'
Catherine Ewart, Head of Stakeholder and International Relations, Science and Technology Facilities Council
